We're here to help. Every email gets a real human response, usually the same business day.
Most questions get answered within a few hours during business days (M–F, 9a–5p US Mountain Time).
Each product is scored on four dimensions that matter to AI shopping agents: description quality and structure (35%), schema completeness (25%), Shopify standard metafields (25%), and image alt text (15%). Your overall score is the average across all scored products.
No. Auditing never modifies your store. AI fix actions (description rewrite, metafield populate, alt text generation) are only applied when you click the button to run them, and bulk operations require a preview review first.
Your AI-generated descriptions, metafields, and alt text stay in your Shopify store — they're written directly to Shopify so they're yours to keep. On our side, we stop processing, revoke access tokens immediately, and permanently delete all your data within 30 days (or sooner upon Shopify's compliance webhook).
Yes — 14 days with 10 AI credits, no credit card required. Billing begins only if you upgrade to a paid plan.
Shopify keeps your edit history. You can manually revert any individual change from your Shopify admin. For Plus customers, we can also provide an export of pre-AI descriptions on request.
Read our Privacy Policy for full details on what we collect, how we use it, and your rights under GDPR and CCPA. Read our Terms of Service for subscription, usage, and liability terms.
If an audit is stuck, check the dashboard — Shopify audits typically complete within 1–3 minutes of being started. If it's been over an hour, email us with your shop domain and we'll investigate.
Just email todd@stats.marketing. We'd rather hear from you early than have you frustrated.